Shipping Guide

Transportable countries and regions

SPCOSPLAY could arrange shipments to the following countries and regions,which are ( including United States, United Kingdom, Australia, Canada, New Zealand , Mexico, France, Germany, Spain, Italy, Belgium, Europe II (Ireland, Austria, Belgium, Denmark, Luxembourg, Norway, Sweden, Switzerland, Italy), three European regions (Portugal, Finland, Greece, Malta, Israel), the Netherlands, Slovakia, Poland, the Czech Republic, Hungary, Singapore, Malaysia, Thailand, Indonesia, Japan ,South Korea, Russia, South Africa, United Arab Emirates, India, Saudi Arabia, Brazil, Ukraine, Belarus, Turkey, Cyprus, Qatar, Bahrain, Cyprus, Egypt, Iran, Jordan, Kuwait, Lebanon, Oman, Qatar)

Shipping Methods

SPCOSPLAY works with major shipping companies like DHL, FedEx, TNT,USPS, and EMS to offer you with reliable shipping services:

Normal Shipping | Shipping time: 6-10 business days

Rush+ Shipping | Shipping time: 4-8 business days

For remote areas,the shipping time will be prolonged a bit.

Notice:

Since our local shipping company can not complete PO BOX, APP/APO address delivery,please do not use those address.

The Actual arrival time = Processing Time + Shipping Time since our products are hand-made.

Please understand that some shipping areas maybe remote areas, it will cost extra fee above $30.00USD, if you want to know whether your shipping address is remote areas or not ,please check this link:

DHLExpess :Please check it with the website URL: http://raslist.dhl.com/jsp/first.jsp

Fedex or other Express carriers , please make a call to your local service phone to check it.

Common questions

1:Where to get a shipping tracking code?

After your shipment has been sent, our system will send you an email with the tracking code in 24-48 hours. If you have any questions about this, please contact our customer service department: SERVICE@SPCOSPLAY.COM

2:How to use the tracking code to track shipment?

When you get a tracking number, please use it on its offical tracking page.Here's the list:

For UPS:

https://www.ups.com/WebTracking/track

All in track platform:

Https://www.17track.net/en

FedEX :

https://www.fedex.com/apps/fedextrack/

DHL Global Mail :

http://webtrack.dhlglobalmail.com/

ePacket,EUB,ETK,EMS:

http://ems.com.cn/english.html

ePacket or EUB for United State: USPS.COM

Aramex:

http://www.aramex.com/

Contact us:

Get contact with us via: service@spcosplay.com

Company office address(not return address): No. 1-12, Wuli Credit Union, Chungu South Road, Jishan Town, Wuhu City, Anhui Province

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